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Season 2 is just around the corner! While we wait, here’s a bonus episode exploring one theme that came up repeatedly in season 1. Our guests continued to return to the idea of not limiting your use of data to historical analytics that revealed past trends. Instead, they recommend using a broad range of actionable analytics to engage with students needing help proactively.
In this episode, we’ve pulled together a compilation of clips from season 1 that explore this topic. You’ll hear from Karl Smith, Vice President of Student Affairs at Tacoma Community College, Dr. Tammy Wyatt, Vice Provost for Student Success at UTSA, and our own Rob Freidhoff, Vice President of Community Development at Civitas Learning.
Show Notes:
- [1:26] – What are actionable analytics?
- [2:26] – Hear from Karl Smith, the Vice President of Student Affairs at Tacoma Community College. Listen to the whole episode here.
- [6:32] – Karl discusses using data to reach out to struggling students. The response is always positive.
- [9:51] – Listen to Dr. Tammy Wyatt, Vice Provost for Student Success at UTSA, about the institution’s drive to assess data collaboratively. Listen to the whole episode here.
- [12:42] – All academic colleges at UTSA have their own Student Success Center to unify the institution.
- [14:43] – Rob Freidhoff, Vice President of Community Development at Civitas Learning, discusses closing equity gaps. Listen to the whole episode here.
- [16:31] – Predictive tools allow you to determine who needs the help.
- [19:46] – Rob shares a strategy for getting the right people into the support centers.
Links and Resources:
Katy Oliveira, Host & Producer, Next Practices Podcast
Katy oversees content at Civitas Learning, where she showcases best practices and customer experience to help higher ed institutions improve student success and reach institutional goals. In her 15-year higher education career, Katy gained extensive experience in student success as an academic advising, advising leader, and faculty member. She is also the creator and host of the Apple Podcast featured show, Collegehood Advice.
Karl Smith, Vice President of Student Affairs Tacoma Community College
Karl Smith is currently the Vice President of Student Affairs at the Tacoma Community College. Where he currently leads the development and implementation of a strategic enrollment management plan, aimed at increasing the College’s enrollment through recruiting and enrolling new students, as well as successfully retaining current students. He stumbled into higher education after finishing the master’s in teaching program at the University of Washington and deciding to take a year off from teaching. His professional career started in 2001 on the frontlines of admissions recruiting as the African American Outreach Coordinator for the University of Washington Seattle, serving the Tacoma community. A gap year turned into a lifelong passion. Through hard work, innovation, a data-informed approach, and a student-centered philosophy, a career on the frontlines turned into 19 years of progressive service in public higher education.
Dr. Tammy Wyatt, Vice Provost for Student Success at the University of Texas at San Antonio
Dr. Tammy Wyatt provides cross-campus leadership and fosters partnerships with key stakeholders, both internal and external to the university advancing initiatives that support student success, engagement, and the student experience; developing and implementing organizational goals, strategic plans, and intelligent information systems that respond to the changing needs of the university’s student community; establishing and employing an ecosystem of supports utilizing data-informed programs and initiatives that serve a vibrant and diverse student body while systematically improving retention and graduation rates; and creating a campus culture that embraces excellence, accountability, and measurable outcomes.
Robert Freidhoff, Vice President of Community Development, Civitas Learning
Rob provides strategic support and collaboration around best practices for implementing and utilizing Civitas Learning solutions. In his 20-year higher education career, Rob gained experience and valuable insights as an academic advisor, advising administrator, strategic enrollment management specialist, an educational consultant focused on improving advising practice, and an Associative Vice President (AVP) for Student Success. In his role as AVP, Rob was part of the team to identify, select, and deploy the Civitas Learning Student Impact Platform on his campus.
