Partner Success Services

Support That Drives Platform Impact

The Civitas Learning Student Impact Platform is only as powerful as the people using it. That’s why our partnership model includes expert guidance, training, and strategic support—included from day one.
Support That Drives Platform <mark><em>Impact</em></mark>

Work With Experts Who Understand Higher Ed 

Every Civitas Learning partner is matched with a dedicated strategic director—a former higher education practitioner—who works closely with your team. Your director deeply understands your institution’s unique culture, collaborating closely with your leaders to guide strategy, ensure accountability, and drive successful implementation every step of the way. 
100+

Years of Higher Education Experience


Your advisor’s real-world campus experience ensures you have a trusted partner to help you: 

Strategically leverage the Civitas Learning platform to meet your unique objectives

Strategically leverage the Civitas Learning platform to meet your unique objectives

Interpret actionable insights and connect them to your day-to-day operations

Interpret actionable insights and connect them to your day-to-day operations

Build capacity and confidence across your staff and faculty

Build capacity and confidence across your staff and faculty

Continuously refine strategies for student success and institutional ROI

Continuously refine strategies for student success and institutional ROI


Helping You Make the Most of the Platform

Holistic, End-to-End Support—As Part of Your Partnership
Strategic Planning & Goal Setting
Onboarding & Enablement
Ongoing Optimization
Campus-Wide Engagement

Included as Part of Your Partnership

Dedicated Higher Ed Strategic Advisor

Dedicated Higher Ed Strategic Advisor

Implementation & Data Integration

Implementation & Data Integration

Staff & Faculty Enablement

Staff & Faculty Enablement

Success Planning & Goal Reviews

Success Planning & Goal Reviews

Efficacy Assessment & ROI Reporting

Efficacy Assessment & ROI Reporting

Proactive Product and Process Recommendations

Proactive Product and Process Recommendations

Ongoing Support and Guidance

Ongoing Support and Guidance

Technical Support

Technical Support

Our expert technical team is always available to ensure your platform runs smoothly, resolve issues quickly, and support your integration needs.

Strategic Enablement and Industry Leadership

Strategic Enablement
Strategic Enablement
We offer tailored workshops, leadership development, and campus-wide training to help your teams build new skills and maximize the platform’s impact.
Customer Collaboration
Customer Collaboration
Share your story and best practices—Civitas Learning customers regularly co-present with their dedicated strategic director at leading industry conferences.
Thought Leadership Opportunities
Thought Leadership Opportunities
Present and participate in exclusive customer workshops and roundtables, connect with peers, and help shape the future of student success.

The Civitas
Learning Difference

With Civitas Learning, you’re never left to figure things out alone. You have a partner invested in your success—bringing the right technology, the right insights, and the right expertise to help you close the student impact gap and reach your institution’s most important goals.
The Civitas<br> Learning Difference
Ready to experience the difference?
Book a Demo