At our Leadership Summits in Arizona and New York last week, we gathered dozens of presidents, provosts, vice presidents, and student success champions who are driving strategic decisions on how …
From Accountability to Care: Analytics for Personalized Student Support
We’ve witnessed a gradual but radical shift in higher education’s approach to data over the last 15 years — from a culture of accountability to a culture of care. In the most …
The Tao of Data in Higher Education: Conversations on Governance, Strategy, and the Culture of Care
As part of an ongoing set of conversations here, we’ve been exploring how the approach to data in higher education is changing, and how our institutional governance, systems, and cultures …
Some Student Success Initiatives Aren’t Working (Here’s How to Make Sure Yours Are)
It’s no secret that higher ed is changing. With 74% of students now considered “non-traditional” (U.S. Department of Education), meeting students’ unique needs is essential. Yet spending per student has …
Connecting the Civitas: Highlights from the Illume Workshop in Austin, TX
Earlier this month, student success champions and Illume power users came together at Civitas Learning headquarters in Austin, Texas for the spring Illume Workshop: Data-Inspired Strategies for Building a Student …
Impact and the Move from Ingredients to Recipes in Student Success
Barb Bichelmeyer, Executive Vice Chancellor and Provost at the University of Missouri-Kansas City (UMKC), and Julianna Frisch, Assistant to the President, Strategic Initiatives at Monroe Community College (MCC), have a …
Top 3 Takeaways on The Cost of Status Quo
Doing the same thing over and over again and expecting a different outcome can feel a bit maddening, can’t it? Sometimes, student success work can feel like we’re running in …
5 Questions with Monroe Community College: Quantifying the Impact of Academic Support Programs
As operating costs per FTE increased by 36% for Monroe Community College, retention remained flat. Expensive initiatives designed to keep students in school didn’t seem to be having the desired …
5 Questions with University of Missouri-Kansas City: Measuring the Impact of Supplemental Instruction on Persistence
Even though UMKC was seeing 1-2% bumps in overall retention, outcomes were not increasing for underrepresented minorities who are central to the school’s mission. We spoke with Barbara A. Bichelmeyer, …
Monroe Community College: How Clarity About What’s Working Has Changed Our Conversations
When we set this year’s goal to increase term to term persistence by 3 percent and our fall to fall retention rate by 2 percent, we understood that step one …