Podcast Access Isn’t Readiness: How First-Gen Students Build Financial Confidence Dr. Charmaine Troy arrived at college with $20 in her pocket. She shares how that experience shaped her view of first-generation student success—and why access alone isn’t enough.
Podcast The Shift from Student Services to Student Success Systems How can colleges improve retention? Dr. Michelle Nelson explains the role of faculty, data, and coordinated student success systems.
Podcast Beyond the Plateau: Designing Retention Experiments While the System Is Still Moving What do you do when retention plateaus? Slippery Rock University treats student success as an experiment, not a finish line.
Customer Stories From a Year of Frustration to Live in Six Weeks: Lawrence Technological University’s Deployment Story After a year of stalled progress, LTU made a switch—and went fully live in under two months.
Customer Stories From 81% to 86.4%: SRU’s Playbook for Sustained Retention Gains SRU didn’t just improve retention—they built a system for sustained gains. Inside the operating model driving 86.4% first-year retention.
Blog If You Have the Data, Why Is Action Still So Hard? Student success doesn’t scale because institutions lack data. It stalls because prioritization breaks down.
Blog How Civitas Learning Thinks About Data (and Why That Matters) Most institutions have the data. Many have the effort. Fewer have systems that turn both into impact. Here’s how Civitas Learning thinks about student success data—and why coordination matters more than perfection.
Blog Rethinking AI in Higher Ed: It’s Not About Saving Time—It’s About Making Better Decisions AI is often introduced as a way to speed up work in student success. But lasting impact comes from systems that earn trust, reflect institutional context, and support—not replace—human judgment.
Customer Stories Leading Through Listening: The Collaborative Story Behind Del Mar’s Civitas Learning Adoption Del Mar College reintroduced Civitas Learning by leading with listening—building trust, collaboration, and shared ownership across campus.