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As part of an ongoing set of conversations here, we’ve been exploring how the approach to data in higher education is changing, and how our institutional governance, systems, and cultures have to change as a result. We’ve catalyzed conversations with practitioners like Judy Genshaft and Paul Dosal at the University of South Florida and Pete Smith at the University of Texas at Arlington, all of whom used data to change their culture, close achievement gaps, and reach new highs in student persistence and graduation. In this podcast we continue this exploration with Senior Principal Strategic Consultant at Civitas Learning, Angela Baldasare, well known for her game-changing work using data to power student-success initiatives at the University of Arizona. As you listen, you’ll feel the “Tao of Data” taking shape, the imperative to bring balance to our efforts to use data for accountability AND for care. We discuss how these dialectic components have to work together to ground our student-success efforts, and provide even more direction to our ongoing research about what works and for whom in higher education innovation. This “Tao of Data” perspective was highlighted in our recent Co-Founders Webinar for the Civitas Learning community. In this webinar, we shared the graphic above to talk about the interplay between using data for accountability, care, and research in progressive colleges and universities. Embracing this ying-yang perspective, a both/and take on business intelligence and operational intelligence, has implications for governance, strategy, and for our major efforts to power our cultures of care with close-to-real-time data. You’ll enjoy Angela’s thoughtful approach to this work, grounded in experience and insight. Check it out here if you’re an iTune’s listener. Or below if you want to access the pod on SoundCloud. Enjoy!