Webinar Series:

Change Management

In this series, the Civitas Learning senior consulting team and guest partner institutions explore the internal and external challenges colleges and universities face in pursuit of their student success goals, dive into the most pressing change management topics, and reflect on how institutions are navigating these dynamics.

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Series Presenters:

  • Dr. Angela Baldasare
    Senior Strategic Consultant
  • Dr. Rob Robinson
    Sr. Principal Partner Strategy Consultant
  • Dr. Eric McIntosh
    Sr. Principal Partner Strategy Consultant
  • Dr. Mitchell Colver
    Analytics Tools Administrator, Utah State University
  • Dr. Ahmed El-Haggan
    Cive President and CIO, Coppin State University

Date Offered:
Various

Topic Tags:
Change Management | Student Success | Analytics



Webinar Series:

Students Perspectives

In this series, we discuss a national survey that reveals what students have to say about their satisfaction with the college experience, and share strategies for institutions that are trying to deliver support to these students. We answer questions like: What are the advising implications of 25% of students feeling it will be difficult or very difficult to finish their degree? What role does mobile play in enhancing institutional strategies to reach students where they are?

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Series Presenters:

  • Mark Milliron
    Co-Founder & Chief Learning Officer, Civitas Learning
  • Amelia Parnell
    Vice President for Research and Policy, NASPA
  • Cindy Pemberton
    Deputy Provost, University of Missouri-Kansas City
  • Maria Ballinger
    President, Lorain County Community College

Date Offered:
Various

Topic Tags:
Advising | Student Mobile | Planning & Scheduling




Academic Planning Tools Your Students Will Use (Often)

Many of the reasons students leave an institution can be remedied by providing students with access to tools designed to help them get the information they need and overcome these challenges.

Hear how Mid-State Technical College and Berkeley College are helping students overcome challenges by rolling out planning tools (that students actually use!) that support academic decision-making and keep students on path.

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Presenters:

  • Diane Recinos, Ed.D.
    Senior Vice President, Student Success, Berkeley College
  • Alex Lendved, Manager
    Academic Advising, Mid-State Technical College
  • Lori McNabb, Ph.D.
    Senior Product Training Consultant, Civitas Learning

Date Offered:
May 25, 2018

Topic Tags:
Academic Planning | Student Success | Adoption




Community Insights to Action: Part-time Student Nudges

Issue 3 of Community Insights revealed an opportunity for institutions to support part-time students who are juggling school with work, families, finances and other commitments. The opportunity? Advise some of the students taking 1-3 courses to add just one more course — not a full-time load — to improve outcomes.

Florida International University, Coastline Community College District and Harper College share how they nudged their part-time students, plus early student feedback and results.

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Presenters:

  • Dana Emerson
    Dean of Instruction & College Disciplinary Officer, Coastline Community College
  • Eatheana West
    Success Coach, Florida International University
  • Becki Suthers
    Student Communication Manager, Harper College
  • Henna Tayyeb, M.Ed.
    Senior Partner Success Consultant, Civitas Learning

Date Offered:
March 22, 2018

Topic Tags:
Part-Time Students | Community Insights | Nudging




Incorporating Planning into the Curriculum to Prepare Students for Careers

Learn how Bellevue University is accelerating student adoption for Degree Map and incorporating academic planning into their curriculum. This ensures students are empowered to make the best possible decisions that will move them toward on-time degrees and successful careers.

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Presenters:

  • Angie Longe MBA
    SHRM-SCP, SPHR, Bellevue University
  • Mary Kay Kincaid
    Director of Enterprise Software Development and Analytics, Bellevue University
  • James Sellers
    Technical Systems Analyst, Business Intelligence, Bellevue University

Date Offered:
February 28, 2018

Topic Tags:
Degree Map | Academic Planning | Curriculum Development




How to Design and Implement Outreach Across the Student Journey

Speakers discuss how institutions can improve outcomes by empowering students — as well as the advisors, staff and administrators who support them — with the right signals to guide decision-making along their journey; and leveraging strong and early signals to identify students who might be at risk, know when to engage, and scale personalized support to every student who needs it.

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Presenters:

  • James Wiley
    Principal Analyst, Eduventures
  • Paul Dosal
    Vice Provost Student Success, The University of South Florida
  • Laura Malcolm
    Co-Founder and SVP Outcomes & Strategy, Civitas Learning

Date Offered:
December 14, 2017

Topic Tags:
Student Experience | Targeted Outreach | Improving Outcomes




Unpacking Community Insights Issue 3

We dive into the findings from our analysis of 1.4 million student records to learn more about the students who attend part-time to answer questions like: What do we know about students who attend school part-time? Should we advise part-time students to load up their schedules or should we advise them to take just one more course? How does the persistence gap between part- and full-time students vary across the nation and what are institutions doing to address it?

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Presenters:

  • Karen Stout
    President, Achieving the Dream
  • Mark Milliron
    Co-Founder and Chief Learning Officer, Civitas Learning

Date Offered:
December 4, 2017

Topic Tags:
Community Insights | Part-Time | Student Success




Designing Clear and Structured Student Experiences

With a focus on student progression and completion, Lorain County Community College has successfully navigated the change management and design process to redesign the student experience and leverage student success solutions — empowering and supporting students from their first day to graduation day.

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Presenters:

  • Stephanie Sutton
    Associate Provost of Enrollment Management & Student Success, Lorain County Community College
  • Krista O’Neill
    Coordinator of Advising and Counseling Services,
    Lorain County Community College

Date Offered:
September 29, 2017

Topic Tags:
Pathways | Enrollment | Advising | Registration




Personalize Planning Decisions to Increase Graduation

Your students need to understand trade-offs and options to make decisions about their majors, the courses they’ll take and how they’ll schedule their classes. Advisors need student-level data and knowledge of what courses are more likely to lead to graduation in order to provide decision support to students. Join the webinar to learn how The University of Arizona is implementing a degree planning solution to help advisors and students work together to improve on-time graduation.

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Presenters:

  • Angela Baldasare
    Assistant Provost for Institutional Research,
    University of Arizona
  • Meredith Aronson
    Manager, Integrated Advising Analytics,
    University of Arizona
  • Becky Staker
    Regional Director, Partner Success, Civitas Learning

Date Offered:
August 29, 2017

Topic Tags:
Pathways | Degree Planning | Advising | Course Insights




Scaling New Student Registration and Advising

Over the course of eight weeks, 17 Personalized Academic and Career Exploration (PACE) Advisors at Texas State University work with more than 6,000 new students to ensure they are registered and empowered to go into their first year of college. Speakers will explain how, to reach this scale, the University has optimized its end-to-end registration process, with College Scheduler serving as a critical component of that work.

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Presenters:

  • Dr. Daniel Brown
    Dean of University College, Texas State University
  • Martha Fraire-Cuellar
    Associate Registrar,
    Texas State University
  • Robert Strazzarino
    Founder / Managing Director, College Scheduler by Civitas Learning

Date Offered:
July 26, 2017

Topic Tags:
Pathways | Enrollment | Registration | Degree Planning | Advising




Simplifying the Application-to-Registration Experience

Austin Community College began their Pathways work by rebuilding the doorway into the institution. Speakers will explain how they rolled out a redesign of their enrollment process — from application to registration. They’ll discuss the important role of collaboration with faculty and advisors, and how they integrated Degree Map to give students agency to encourage degree planning conversations from the beginning of the first semester.

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Presenters:

  • Melissa Curtis
    Associate VP of Enrollment Management, Austin Community College
  • Lori McNabb
    Sr. Partner Success Consultant, Civitas Learning

Date Offered:
June 28, 2017

Topic Tags:
Pathways | Enrollment | Registration | Degree Planning | Advising




Maximizing the Power of Predictions Across the Student Support Ecosystem

This webinar explores considerations and strategies for making data actionable. Listen to a discussion around increasing effective collaboration across the student support network including an examination of technology, people and process.

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Presenters:

  • Jason Belland
    Director, Higher Ed Industry Solutions, Salesforce.org [<—NEEDS LINK]
  • Matthew Milliron
    Senior Architect, Solutions Engineering, Civitas Learning

Date Offered:
March 2017

Topic Tags:
Student Success Platform | Advising | Outreach | Analytics




Community Insights Report Issue 2

Join us as we dive into the findings from our analysis of 4 million student records from across our community of partner institutions. The Community Insights Report reveals meaningful student success trends that illuminate new opportunities to drive improvement, often dispelling conventional wisdom and best practices.

Our webinar highlights findings from Community Insights including: Which types of engagement matter most? Why are high GPA students leaving institutions before completing their degree? Are college admissions tests predictive of student success for institutions like mine?

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Presenters:

  • Mark Milliron
    Co-Founder and Chief Learning Officer, Civitas Learning
  • Laura Malcolm
    Senior Vice President for Outcomes & Strategy, Civitas Learning

Date Offered:
January 2017

Topic Tags:
High GPA Departures | LMS Engagement




Reaching the Right Students with the Right Outreach

Angela Baldasare from The University of Arizona and Paul Dosal from The University of South Florida share strategies and success stories for using Illume and its Students Lists feature. They will tell you how to uncover insights about why students are at risk, identify who those students are, and design outreach that is tailored specifically to help those students tackle obstacles and get back on the path to success.

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Presenters:

  • Angela Baldasare
    Assistant Provost for Institutional Research, University of Arizona
  • Paul Dosal
    Vice Provost for Student Success, University of South Florida
  • Eric McIntosh
    Strategic Partnerships Advisor, Civitas Learning

Date Offered:
May 20, 2016

Topic Tags:
Illume Students | Student Success | Student Lists

Read More:
Visit the Civitas Learning Blog




Incremental Gains to Increase Retention

Using Illume Students, The University of Arizona (The UA) discovered that a group of 660 female, non-resident students with GPAs between 2.4-3.0 were one of their most at-risk student populations. Because of their higher GPA they were not part of previous alert triggers. See how they dove into the data to find this group of high achieving students and the outreach they are taking to retain them.

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Presenters:

  • Angela Baldasare
    Assistant Provost for Institutional Research, University of Arizona
  • Melissa Vito
    Senior Vice President for Student Affairs Enrollment Management and Senior Vice Provost for Academic Initiatives & Student, The University of Arizona
  • Eric McIntosh
    Strategic Partnerships Advisor, Civitas Learning

Date Offered:
May 2015

Topic Tags:
Illume Students | Retention | High GPAs Leaving




Building a Data-Driven Culture

Jacksonville State University and members of Civitas Learning’s Consulting Team joined to discuss the importance of transformative leadership and collaborative action in moving institutional teams from a ‘culture of blame’ to a culture of ‘wonder’ in the journey to achieve student success. Listen as they share ideas about empowering cross-functional teams and creating a sense of data ownership across the institution.

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Presenters:

  • Alicia Simmons
    Vice President, Research, Planning and Collaboration, Jacksonville State University
  • Linda Baer
    Senior Fellow, Civitas Learning
  • Rob Robinson
    Strategic Partnerships Advisor, Civitas Learning

Date Offered:
April 2015

Topic Tags:
Change Management | DIAL Working Group




Unifying Data Systems and Sources

IT organizations are getting stretched beyond their capacity as they try to meet the growing expectations of institutional teams that need technology to make data-informed decisions to improve student success. The Civitas Learning Solutions Engineering team discusses how disparate systems and data sources can be brought together to enable institutions to see their students in a holistic way.

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Presenters:

  • Matthew Milliron
    Senior Architect, Civitas Learning
  • Tom Warmbrodt
    Former Chief Architect, Civitas Learning

Date Offered:
September 2014

Topic Tags:
Implementation | Platform

Read More:
Visit the Civitas Learning Blog

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