USF hit a performance plateau with retention and graduation rates
In 2012, USF hit a performance plateau, with retention and graduation rates holding steady for three years. When Florida introduced performance-based funding in 2014, USF knew they had to radically change their approach and their culture.
To change their trajectory, they needed to better understand their students and identify opportunities to deliver focused, coordinated care to students who need it most, exactly when they need it. Civitas Learning®’s system of intelligence analyzed real-time, individual student data fed from the university’s Student Information System (SIS) and Learning Management System (LMS).
USF gained an unprecedented level of insight into the full student journey. The platform helped them identify individual students who were at risk of not re-enrolling or completing their degree.