University of Missouri – Kansas City

SUPPLEMENTAL INSTRUCTION IMPACT ON PERSISTENCE

Even though UMKC was seeing 1-2% bumps in overall retention, outcomes were not increasing for underrepresented minorities who are central to the school’s mission. See how UMKC uncovered that one of its largest student success initiatives — Supplemental Instruction — is helping increase students’ likelihood to persist by 7.8 percentage points, and enabling the institution to align their student engagement strategies to maximize the impact of SI to unlock $1.6 million in ROI.

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7.8%pp

overall lift in persistence

$600K

retained tuition

$1 Million

potential additional ROI
“One of the hardest things institutions try to do is to stop engaging in some of the practices that have long been part of our culture and our history. The only way to do that is to have clarity around what is really working and what is not. Civitas is now a foundational part of how we have these conversations, with our students in mind.”
Barbara A. Bichelmeyer, Ph.D., Provost and Executive Vice Chancellor, Professor of Management