You probably already send lots of communications to your students throughout the year. But, what is the nature of those communications? We have found that institutions have flexed their muscle …
Increase Engagement by Sending Nudges From Someone Your Students Know and Trust
A great way to measure the success of your nudge campaign is to review how students have engaged with the messages you’ve sent. Engagement metrics available via Illume, including open …
From Community Insights to Action: Part-Time Student Nudges
At Coastline Community College, part-time students make up 85% of the students population — largely distance learning students who take classes online, via a hybrid model or through self-paced programs. …
Using Open/Click Rates to Broaden the Definition of Campaign Success
When it comes to outreach, each message you send has the potential to positively impact student success at your institution. However, with the sheer number of things competing for your …
Summit 2017 Session Flashback: Taking the Complexity out of Student Outreach
When it comes to student outreach, we tend to overthink and over complicate a message we send to students because it can sometimes result in little to no action. We …
Tacoma Community College: Single Nudge Results in 42% Increase in Re-Enrollment
Tacoma Community College (TCC) serves more than 13,000 students in Pierce County, Washington through more than 60 transfer programs of study and 46 professional/technical degree programs. The college has outlined …
Focusing on Outcomes
The idea of nudging is everywhere these days, but don’t be fooled: not all nudges are created equal. If the goal is improved outcomes, precision matters. In part 1 and …
Podcast: From Transactional to Transformational Communication with Students
Many students need help. More than we think. And please don’t jump to the conclusion that the issues are mainly academic, like mastering curriculum, completing projects, or giving presentations. I’m …
Taking Action with Confidence
In Part 1 of this series, we looked at the power of our predictions to detect persistence risk and showed you how these predictive models were detecting, on average, 82 …
Schedule Planner App Helps 17 Advisors Register 6,000 Students at Orientation
As an emerging research university, Texas State University is growing both the size and the quality of its incoming freshman class. As they do so, they are requiring all new …