The Civitas Learning National Advisory Board is comprised of researchers, association leaders, and executives whose expertise has influenced higher education policy and practice across the United States and around the …
Mark Milliron and Chris Hester on What Higher Ed Can Learn From Healthcare
Higher education isn’t the only industry leaning into the power of predictive analytics to improve the customer experience. In the most recent installment of Catalytic Conversations, Mark Milliron chats with …
From Accountability to Care: Analytics for Personalized Student Support
We’ve witnessed a gradual but radical shift in higher education’s approach to data over the last 15 years — from a culture of accountability to a culture of care. In the most …
5 Questions with University of Missouri-Kansas City: Measuring the Impact of Supplemental Instruction on Persistence
Even though UMKC was seeing 1-2% bumps in overall retention, outcomes were not increasing for underrepresented minorities who are central to the school’s mission. We spoke with Barbara A. Bichelmeyer, …
Monroe Community College: How Clarity About What’s Working Has Changed Our Conversations
When we set this year’s goal to increase term to term persistence by 3 percent and our fall to fall retention rate by 2 percent, we understood that step one …
The Power to Learn and Improve Outcomes — Why More Colleges and Universities Are Joining The Mission
Recently the Hope Center for College, Community and Justice issued another report on housing and food insecurity faced by higher ed students. The report shines a much-needed light on the …
University of Missouri-Kansas City: Impact Analysis Informing Decisions to Maximize the Efficacy & ROI of Supplemental Instruction
One of the hardest things institutions try to do is to stop engaging in some of the practices that have long been part of our culture and our history — …
Five Things Leadership Can Stop Assuming About Their Data
A Civitas Learning colleague and I teach a class in a master’s of leadership program. The course is designed to help emerging leaders use their organizational data to inform their …
Five Things Leaders Should Ask of Their Institutional Data
A strong data infrastructure and culture is critical to navigating today’s challenges in higher education. Just this year, a number of books have come out offering guidance on how to …
Change Management: The Difference Between Declining vs. Finite Resources
Colleges and universities are, generally, well-resourced. Although the statement may be unpopular, consider how well-resourced colleges and universities tend to be. Despite years of budgetary cuts, movement toward performance funding …